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Find the answers you need about our products, orders, shipping, and more. If you can't find what you're looking for, feel free to reach out to our friendly customer support team – we're here to help you every step of the way.
01 Product Information
& Customization
How can I know if a piece of clothing will fit me?
Each product listing includes detailed size charts. We recommend measuring yourself and comparing it to the item's dimensions to ensure a perfect fit.
Do you offer fabric samples before purchasing?
Currently, we do not offer fabric samples, but our product descriptions include material details, and high-resolution images show texture and color.
Can I customize the size or finish of the furniture?
Some items are available with customization options. Look for the “Customizable” badge or contact us for details.
What types of materials do you use for your products?
Our apparel is made from high-quality, eco-friendly materials like cotton, polyester blends, and recycled fabrics, ensuring comfort and durability.
Are your products environmentally friendly?
Yes, we prioritize sustainable materials and ethical manufacturing practices to minimize environmental impact.
Can I choose a different fabric for a shirt or pants?
Fabric options are listed per product. Custom fabric requests may be available for bulk orders; email us for details.
How is the apparel delivered, and do you offer assembly services?
Apparel is delivered flat-packed or folded in protective packaging. No assembly is required for our products.
What is the estimated delivery time for apparel items?
Orders are processed in 1-2 business days. Pan-India delivery takes 5-7 days (up to 10 days for remote areas) via carriers like ShipRocket or Delhivery.
Can I track my order?
Yes, a tracking number is emailed once dispatched. Track via your account or the carrier's website.
What should I do if my apparel arrives damaged?
Contact us within 7 days at contact@fambruh.com with photos. We'll arrange a free replacement or refund per our policy.
Do you have a physical store where I can view items?
Currently, we are an online-only store, but we plan to open pop-up shops in major cities. Check our site for updates.
02 Shipping, Delivery,
& Tracking
03 Care, Maintenance,
& Warranty
How do I care for my upholstered apparel?
Follow the care label: Machine wash cold for most items, air dry, and avoid bleach to maintain fabric quality.
How should I clean my cotton or denim products?
Use mild detergent, wash inside out in cold water, and tumble dry low. Iron on low heat if needed.
04 Returns, Exchanges,
& Additional Support
What if I have a specific question about the apparel that isn't listed here?
Email us at contact@fambruh.com, and our team will respond within 24-48 hours.
Can I return or exchange an item after purchase?
Yes, within 7 days of delivery if unused and in original packaging. See our Shipping, Returns & Refunds Policy for details.
Is financing available for larger purchases?
We offer EMI options via Razorpay for qualifying purchases contact at us at contact@fambruh.com.
Are the colors shown on your website accurate?
We strive for accuracy, but colors may vary slightly due to screen settings. Refer to product descriptions for details.
What if I have a specific question about the apparel that isn't listed here?
Reach out via contact form or email—we're here to help! contact@fambruh.com
Do you offer discounts for bulk orders?
Yes, for orders over 10 items, contact us for custom quotes and discounts. contact@fambruh.com